Rant & Rave with Mia

rant and raveWelcome to Mia’s Diary. I’m super excited to be collaborating and contributing to The Lily Review. This is going to be fun; at least that’s the plan, and I’m really looking forward to it.

Since this is our first meeting, I thought it’d be great to start with some R&R. One of the things that we do on a daily basis is talk about something or someone or someplace. Sometimes, we rave – speak in a positive light – (like when a Matatu charges you 30bob to “tao ndani” and then actually does take you tao ndani) and other times, we’re pissed off (e.g. like when Uchumi displaces its product and then attempts to sell it to you but for the higher price and then refuses to refund the difference. Major Rant!)

I would love to hear your rants and raves for the day, week, month and year in the comments. Basically, wewe sema tu! Just come over and tell me all about it. For my part, I’ll also contribute my rants and raves, and somewhere in between, I’ll also be talking about random but interesting things. Before we can move on, here are a few pledges:

  1. I pledge to do my due diligence and keep up with you all on a weekly basis
  2. I pledge to do my best to respond to each comment so keep them coming, hata kama it’s a rant ama a rave
  3. I pledge to do my best to make this interesting and fun to read
  4. I pledge to be honest; no corruption here
  5. I pledge to stop pledging and start with my first R&R. Ready? Let’s go!

I hope you had a great start to the new year and great week to boot. My new year started out badly coz I lost my very cool, very awesome guuka but since we laid him to rest, the year is getting better. The week was uneventful but not without something to R&R about; I’ve two things to share…

Rant: I’m ranting about Uchumi in Buru. First, they placed the wrong product on the wrong isle. Next, they charged me for the wrong product at the higher price. Worse, once they confirmed that the mistake was theirs, they started giving me the runaround. They even told me that they wouldn’t give me the difference (ksh. 58!) and when I explained that they would give me back my money, they suggested I take a loaf of bread instead. Helloooooo!!!!!!!!!!!!!!! Anyhoo, eventually, they did give me back my money but not before keeping me there for a long time unnecessarily, including having me talk to a customer service rep and a manager. Uchumi, that wasn’t cool. That’s not the way to treat a loyal customer.

Rave: This week I’m raving about a mat I pandad jana. They said “tao ndani” and for 30 bob. Guess what? They actually did go “tao ndani” and they didn’t pull any tricks. Considering how mats can do you wrong by taking you to sijui where, several km’s from the intended destination (that was me last week), I thought it’d be great for me to give them a shout-out. Sasa unfortunately I forgot to take down their name but I’ll keep an eye out and when I find out, I’ll let you guys know.

I’m dying to hear about what’s going on in your world, hata kama you’re in Kenya, America, Sri Lanka….wherever you are, share your rants and raves in the comments and if there are places or stores that we don’t know about, please elaborate.

Have a fantastic week ahead!

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When Mia isn't ranting or raving, she keeps a blog in an attempt to live her life to the fullest. Her exploits can be found on "The Yes Trail" at www.miasaysyes.wordpress.com

  • Lisa

    Rant: About insurance, specifically blueshield insurance. I insured my car with them. In January last year I had an accident, they asked me to take the vehicle to some garage in Industrial area.To date my car has never been fixed and it was vandalized. Blueshield were not doing anything and I eventually ended up at the Insurance regulatory authority. Anyway, if you are thinking of insuring with blueshield……….after repeated visits to blueshield office i have had to repair my car at my cost. Oh and the worst civil servants are very efficient and friendly compared to the people at upperhill……You have been warned

  • http://lily.co.ke/members/miamor/ Mia

    My dear Lisa, I am so sorry to hear about your troubles with Blueshield. What a total embarassment to them!

    Your story is enough to make me (and I’m sure our loyal readers) think twice before choosing Blueshield for our insurance needs. Please do keep us posted on progress with your case. You never know; one of them might read this and bring you solutions to this mess they’ve created.

    As for Blueshield: If this is true (2 sides to every story), then SHAME SHAME SHAME on you. Tsk tsk!

  • http://lily.co.ke/members/quill/ Mwesh


    I am really sorry to hear about your unfortunate event.I want to be honest about something.Kenyans go for the cheaper insurance policies but what they do not know is that cheap is expensive. I work in the insurance industry and as a matter of fact I have seen cases of yours being paid by reputable insurances like Chartis and Lion of Kenya.In fact if you moved your insurance to either trust me you would enjoy full benefit of having had your car fixed in a week and that claim paid before you know it.Consider it,you may have to pay more to get a super great service but trust me it is so worth it

  • Klux

    I dont mean to add to your misery Lisa but I gather that Blueshield is having issues and may be going under. Not sure how that helps you when you are already so affected but I hope it helps shed some light on the goings on.

    I agree with Quill … cheap really is expensive! And its also good to look at what you are getting for the money you are paying. You’ll be shocked by what you find out.

    Now dear Mia, well done for starting such an interesting post. I sure intend to come back again and again to see whats new. Way to go you!!!

  • http://lily.co.ke/members/miamor/ Mia

    Quill, thanks for visiting. Thanks so much for sharing the insurance info. I’m the first to admit that I tend to think price instead of value. Lisa’s situation has definitely changed my position on that. Next time I’m purchasing insurance, I’ll try to think value and not price.

    Lisa, your pain is not for nothing. At the very very least, it will serve to help us make better decisions and stay awaaaaaay from Blueshield! Good luck with everything and keep us posted.

  • http://lily.co.ke/members/miamor/ Mia

    Klux, thanks so much for visiting and for your kind words. I hope to see you around often :)

    I really had no idea that Blueshield was supposedly going under. Major gasp here! I’m no expert but is sounds like a company getting this much negative press isn’t worth the trouble.

    Anyone having any good experiences with insurance, whether car, health or otherwise? Please do share.

  • Lisa

    Thanks guys for all the encouragement. I have since done my homework and moved on to Geminia. (With my confidence in insurance so dented I only paid up for it to comply with the law).

    Rave: I know how most of us feel about the boys in blue but Embakasi Police Station gender violence office…yes they have one and the officers there are doing a great job for all the distressed children, women and men of Embakasi and environs.(It’s a jungle out there…!)

  • http://lily.co.ke/members/miamor/ Mia

    Lisa you totally made my night. I’m so proud of you for finally getting away from Blueshield. By the way, I totally understand you getting insurance out of obligation and not love. I just hope that this turns out to be a much better experience for you. By the way I did e-mail Blueshield but never heard back so good riddance, yes? Please do keep us posted.

    Thanks for raving about the Embakasi Police Station gender violence office. The boys and girls in blue catch a lot of flak for all the laws they flout and the stress they cause. It’s so nice to see that there’s a section of them that’s doing good work. Congratulations to them, along with our deepest thanks for the good work that they’re apparently doing.

  • http://www.uapkenya.com Sam

    Av been in the industry 4quit a while nw.uap is the fastest growing insurance company al cz of its credibility.if any of u need advice on insurance,feel free to consult me on uapkenya@gmail.com or0720827210.watch out friends

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